The Effects of Teleworking on Employee Performance: a Study of Marine Servicing Company in Warri, Delta State During the Covid-19 Pandemic.
CHAPTER ONE
Objective of the study
The objective of the study is to investigate the effects of teleworking on Fedim Marine services limited employee performance in Warri, Delta state. The specific objectives of the study are;
- To ascertain the contribution of teleworking on the productivity of Fedim Marine Services Limited during COVID19 in Warri, Delta state
- To find out the challenges Fedim Marine Services Limited employee face using teleworking during COVID19 in Warri, Delta state
- To ascertain the effect of teleworking in maintaining and sustaining the economy and work activities in Fedim Marine Service Limited during COVID-19 period in Warri, Delta state
CHAPTER TWO
LITERATURE REVIEW
2.1 Theoretical Framework
2.1. Definition of Telework
Telework or telecommuting (It can be also called telework/ICT-mobile work or T/ICTM.), hereafter telework, consists of a relatively new mode of alternative work arrangements; however, it was first developed in the 1970s. Although there is no universally accepted definition of telework, it can be described as a type of work and/or provision of services done remotely, at a distance, and online using computer and telematics technologies. According to the International Labour Organization (ILO), telework is defined as the use of information and communications technologies (ICTs), such as smartphones, tablets, laptops, and/or desktop computers, for work that is performed outside the employer’s premises. In other words, telework implies work achieved with the help of ICTs and conducted outside the employer’s locations
Despite several authors focusing on the definition that links telework with the idea of working at home, telework just involves working outside of the employer’s premises with the support of ICTs, and, therefore, it can occur from multiple locations (home, office, and other places) using different technologies (e.g., mobile teleworking) and with different frequency. As an example of these modalities, the Statistical Indicators Benchmarking the Information Society (SIBIS) in 2003 defined four different modalities of telework: telework from home, mobile telework, freelance telework in SOHOs (small office/home office), and telework done in shared facilities outside of organizations and the home. In fact, telework allows workers to work at home, from shared facilities, at customer sites, or via any platform that has the required technologies. Consequently, the facilities used (technology) and the location determine the measurement and the telework concept. Additionally, and was previously mentioned, frequency also impacts on the modality of telework considered
Chapter Three
Research Methodology
Research Design
The research design adopted in this research work is the survey research design which involves the usage of self-designed questionnaire in the collection of data. Under the survey research design, primary data of this study will be collected from Fedim marine services Limited in Warri, Delta state in order to determine the effects of teleworking on employee performance. The design was chosen because it enables the researcher to collect data without manipulation of any variables of interest in the study. The design also provides opportunity for equal chance of participation in the study for respondents.
Population of Study
The population of study is the census of all items or a subject that possess the characteristics or that have the knowledge of the phenomenon that is being studied (Asiaka, 1991). It also means the aggregate people from which the sample is to be drawn.
Population is sometimes referred to as the universe. The population of this research study will be Seventy-five (75) selected workers of Fedim Marine Services Limited in Warri, Delta state
CHAPTER FOUR
DATA PRESENTATION, ANALYSIS AND DISCUSSION
This chapter is about the analysis and presentation of data collected from the field through questionnaire. The analysis of the data with particular question immediately followed by the presentation of findings.
As mentioned in chapter three, 50 questionnaires were administered and 50 were retrieved and necessary analysis was carried out on them and presented as follows:
CHAPTER FIVE
SUMMARY, CONCLUSION AND RECOMMENDATION
Introduction
It is important to ascertain that the objective of this study was to ascertain the effects of teleworking on employee Performance: A study of Marine Servicing Company (Fedim Marine Service Limited) in Warri, Delta State during the COVID-19 pandemic. In the preceding chapter, the relevant data collected for this study were presented, critically analyzed and appropriate interpretation given. In this chapter, certain recommendations made which in the opinion of the researcher will be of benefits in addressing the challenges of the effects of teleworking on employee Performance in Marine Servicing Company in Warri, Delta State during the COVID-19 pandemic
Summary
This study was on the effects of teleworking on employee Performance: A study of Marine Servicing Company (Fedim Marine Service Limited) in Warri, Delta State during the COVID-19 pandemic. Three objectives were raised which included: To ascertain the contribution of teleworking on the productivity of Fedim Marine Services Limited during COVID19 in Warri, Delta state, to find out the challenges Fedim Marine Services Limited employee face using teleworking during COVID19 in Warri, Delta state and to ascertain the effect of teleworking in maintaining and sustaining the economy and work activities in Fedim Marine Service Limited during COVID-19 period in Warri, Delta state. The total population for the study is 75 employees of Fedim Marine Services Limited in Warri, Delta state. The researcher used questionnaires as the instrument for the data collection. Descriptive Survey research design was adopted for this study. The data collected were presented in tables and analyzed using simple percentages and frequencies
Conclusion
It can be concluded that working from home has an influence on productivity of the employees. While some of the factors of working from home practice have positive influences on the productivity, some other factors have negative influences. Moreover, there are some other factors, the influences of which depend on the characteristics and attitude of the employees and the circumstances.
This contribution presents telework as new type of work arrangement, which can yield many benefits for employers and can have also positive effect on work performance. Research made from different countries using telework confirmed, that this working form reduce employee’s absenteeism, enhance concentration, motivation and satisfaction of employees and also curtail cost in many spheres.
Recommendation
However, management of Fedim Marine Services limited Warri, Delta state should thoroughly consider many aspects before its applications. Home based telework isn’t appropriate for everyone and for every task. For reaching appointed goals concept of management and way of leading employees should be changed too.
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