Design and Implementation of Airline Flight Information System (a Case Study of Air Nigeria, Lagos State)
CHAPTER ONE
PURPOSE OF THE STUDY
This project is aimed at exposing the relevance and importance of Airline flight information system (AFIS). It is projected towards enhancing the relationship between customers and airline agencies through the use of ARSs, thereby easing the flight ticketing and selling process and all air traveling operations. .
CHAPTER TWO
LITERATURE REVIEW
The history of airline reservations systems began in the late 1950s when American Airlines required a system that would allow real-time access to flight details in all of its offices, and the integration and automation of its booking and ticketing processes. As a result, Sabre (Semi-Automated Business Research Environment) was developed and launched in 1964. Sabre’s breakthrough was its ability to keep inventory correct in real time, accessible to agents around the world. Prior to this, manual systems required centralized reservation centres, groups of people in a room with the physical cards that represented inventory, in this case, seats on airplanes.
The deregulation of the airline industry, in the Airline Deregulation Act, meant that airlines, which had previously operated under government-set fares ensuring airlines at least broke even, now needed to improve efficiency to compete in a free market. In this
deregulated environment the ARS and its descendants became vital to the travel industry. In the early days of American commercial aviation, passengers were relatively few, and each airline’s routes and fares were tightly regulated by the Civil Aeronautics Board. These were published in a volume entitled The Official Airline Guide, from which travel agents or consumers could construct an itinerary, then call or telex airline staff, which would mark the reservation on a card and file it. As demand for air travel increased and schedules grew more complex, this process became impractical. This system was used in the hospitality branch.
In 1946, American Airlines installed the first automated booking system, the experimental electromechanical Reservisor. A newer machine with temporary storage based on a magnetic drum, the Magnetronic Reservisor, soon followed. This system proved successful, and was soon being used by several airlines, as well as Sheraton Hotels and Goodyear for inventory control. It was seriously hampered by the need for local human operators to do the actual lookups; ticketing agents
would have to call a booking office, whose operators would direct a small team operating the Reservisor and then read the results over the telephone. There was no way for agents to directly query the system.
CHAPTER THREE
METHODOLOGY AND SYSTEM ANALYSIS OF THE EXISTING SYSTEM
FACT FINDING METHOD USED.
The fact finding method used during this research are as follows
REVIEW OF RELATED DOCUMENT
Important document that has one or two things to do with the study were critically studied and much needed details with close relevancy to the study were taken care of and noted.
INTERVIEW METHOD
Some members of staff of Air Nigeria with some officials of Apapa ports Lagos were closely interviewed and their responses were found to be useful to this study. Also a handful of staff of Air Nigeria were interviewed and their contributions were found to be very helpful to this study
CHAPTER FOUR
SYSTEM DESIGN, TESTING AND IMPLIMENTATION The major factor taken into consideration in the design of thenew system is the issue of a strong and reliable database for effective form collection and processing. The new system also includes the pages for admission statistics, brochure and board
The unit of measurement that is officially used for producing the new system is that it should have a strong and reliable database for effective form collection and processing.
CHAPTER FIVE
SUMMARY
A new computer system for an Airline flight has been designed and implemented in this project work. The exercise was carried out based on the loopholes existing in the management of air Transport Service. Number of problems encountered in the manual service process thereby creating opportunity for
- Reliability in the management of customer‟s
- Fast discharge of auditing
- Accuracy of
- Provision of easy adjustment and update of customer
RECOMMENDATION
For this research work, I recommend a parallel change over, parallel change over means a situation where by the old and the new way of working is implemented. That is, the old (manual) and the newly designed software computerized for transaction of business between the company and her customers are being run.
This is to enable a sound understanding of the new system design for the effectiveness of this changeover; there are other tasks that must be accomplished. They include the following.
- Installation of cooling devices such as the air condition for cooling the computersystem
- The company should be sending their staff for training so that they acquire more skills and experience in operating the new designedsystem
- Provision of security measures for the system e.g. Alarm gadgets and burglary proof should be in
- Installationof telephone services is needed so that there won‟t be any problem in communication.
- Provision of false floor and false
- Provision of house cleaner to keep the computer room neat and dust free.
CONCLUSION
Airline Reservation System (ARS) has led to ease of airline ticketing, flight scheduling and also provided a means for customers to access and book flights from their homes. It has also increased the speed with which information about customers are retrieved and handled and flight scheduling is tasked. Owing to the ease and comfort of Airline flight information system, local flights which are not on the system should be encouraged to compensate the system. Secondly, the system should be made affordable so as to encourage consumers and travel agents on patronizing the system
REFERENCES
- Winston, S. Morrison (1995). “The Evolution of the Airline Industry”,Brookings
- J. Smith (2002). “The Airline Encyclopedia”. Scarecrow Press, New York. Microsoft Encarta Premium
- NIGER SHIPPING LAW (1989). Ship board operation, J.U.S Publishers Tward vka Town.
- OLANIYAN JUNJI (1985). Clearing and forward in Nigeria ports Godson publishing center Mbara Town.
- WILSON J.F (1988). carriage of Goods by sea, Sunday publishing house, Ikare Town.
- N. Seth, S. S. Bhat (2002). “An Introduction to Travel and Tourism”, Prentice Hall, London.
- E. G. Davies (1964). “A History of the World‟s Airlines”. Oxford University Press, London.
