Design and Implementation of Computerized Hotel Allocation Management System

Design and Implementation of Computerized Hotel Allocation Management System

Chapter One

OBJECTIVES OF THE STUDY

This project focuses mainly in computerization of hotel management consequent upon numerous problem faced by manual handling of hotel information. The objective of this study is thus to design and develop an online hotel management system that will:

To provide an easy way to automate information about the day to day activities of hotel such as record of attendance, computing of bill, tariff plan, as well as online facility for checking availability of rooms, ordering of food and also booking of the room and event hall.
Facilitate increase in productivity, decrease paperwork, and ability to analyze trouble spot.
To maintain security and secrecy of the hotel details.
To provide accurate data when it is required.

CHAPTER TWO

LITERATURE REVIEW

INTRODUCTION

Hotel Management System operates a global online hotel reservation system for business and leisure travelers. To compete with the international e-marketplace, a great deal of attention should pay towards the optimization of user requirements to generate recommended hotel alternatives [1].

In general sense, hotel management is the way of maintaining different activities of a hotel where a number of staffs are engaged to perform a number of these activities. At first let us take a glance to an ordinary hotel. For hiring a room in this type of hotel, the client needs to meet with the receptionist to collect the information of hotel facilities, after that he is to fill up the pro forma provided by the hotel authority, then he has to pay the defined amount of money and is offered room key for his/her rented room. He/she then finishes the formalities of a reception zone through these undergoing customs [2].

But client always wants greater privacy and reliable security. So the author [3][4] developed an intelligent e-marketplace for the tourism based on fuzzy to serve the customers who wants to travel but has no idea about the accommodation. This system is global in the sense that anyone can use this to find the appropriate hotel according to his/her affordable means [5]. The details of the hotel management systems including the franchising, casinos, health Spas, payroll, credit, accounting control etc. are well described in [6]

THEORETICAL BACKGROUND

The major technologies used in this project are web technologies (CSS, PHP, JAVASCRIPT, APACHE and HTML) and relational database technology (MySQL). The site developed is a collection of web documents, i.e., files written in HTML.

The web documents are presented (or rendered to be visible) to the user by an application program known as a browser (e.g., Internet Explorer, Firefox, Opera, Chrome). Each of our HTML documents is a sequence of elements such as <h1></h1>, <img src=”image location”/>, <p></p>, <a href=”index.html”> </a>. An element consists of a start tag, content and closing tag. The following is an example of an HTML element in our web document to present the homepage of the site:

<h1> <a href=”index.php”> Hotel Management System</a> </h1>

<h1> is start tag. </h1> is the corresponding end tag.

<a href=’’> is start tag. </a> is the corresponding end tag. “Hotel management System” is the content of the anchor element which is inside the header element.

The major HTML features that will be used are form, tables, and cascading style sheet. We use a form to collect registration data- username, email, password, country, state, phone number – from a user. A form is a collection of data fields for collecting inputs, e.g., username from a user and a submit button to send the collected data to a Web to document to act on the data. The form element has an ACTION attribute which supplies the address, better known as universal resource locator (URL), of this action document.

The following is a fragment of an HTML form we used. It contains three data field and the action document specified is newroom.php

CHAPTER THREE

SYSTEM ANALYSIS AND DESIGN

METHODOLOGY

A research methodology is a systematic programming approach of well-defined procedure that should be followed in carrying out a thorough research project. An adequate suitable methodology would ensure a very detailed research work and ensure that a higher degree of accuracy and efficiency is adopted.

The research methodology used helps to ensure that a thorough study of the present system is effectively carried out, thus helping the project research team to completely understand the modus operandi of the present existing system so as to know the new system should be structured and the functionalities needed in it to address the seemingly, existing problems discovered.

This helps to know if there should be a total overhauling of the existing system or if only improvements should be made. Hence, after duly considering the above reasons, the structured Analysis and Design Methodology (SSADM) is adopted. Due to this fact, there is importance of carrying out a thorough, adequate and completely comprehensive evaluation of the existing system with a view to identifying its strengths and weakness. For a very sensitive topic like this, especially as it concerns critical issue like sales and profit making to avoid liquidation of company.

DESCRIPTION AND ANALYSIS OF THE EXISTING SYSTEM.

Analysis involved a defiled study of the current system leading to the specification of new system. The existing system happens to be a non-computerized operating system were all operations are done manually by the receptionist.

Analyzing the existing system ensures that a new software which would deliver efficiency, effectiveness, accuracy, reliability and accuracy in the management of a hotel’s affair will be designed and implemented. However, the aim of a comprehensive and thorough analysis of the operation of an existing system is to get the required data that will assist tremendously in the design of a new system.

CHAPTER FOUR

SYSTEM IMPLEMENTATION AND TESTING

INTRODUCTION

It is a good programming practice to include document on how a new system should be managed and maintained, to enable it stand the taste of time. System implementation is the actual introduction of the new system to change the previous system. In a similar manner, systems documentation consists of writing the description of what a program does and how to use it.

The new system can be implemented in the organization by either applying a stage by-stage process or by running the old system and the new system simultaneously until the system takes over the old system’s operation. Furthermore, staff’s in the organization must undergo a thorough training on how to operate the new system. This is to obtain, by the organization, the maximum and efficient use of the new system.

CHAPTER FIVE

SUMMARY, RECOMMENDATION AND CONCLUSION

SUMMARY OF ACHIEVEMENT

Having come to completion of this project work a lot of achievement was made and they include;

The replacement of error prone manual system with new online Hotel management system.
Data can now be processed with great speed and efficiency.
Direct capture and storing of data
The security of data is to some extent ensured.
The use of database server was implemented.

RECOMMENDATION

Having seen the problem encountered in using the old system of hotel management, I suggest that this online Hotel Management System be adopted in Hotels and staff that will be handling this software package be given training on computer based on how to use the new system.

CONCLUSION

Research and development are continuous processes; this is same in computer and software development. However the effectiveness and efficiency of this new system provide room for further improvement. As early mentioned some of the scope of this project were actualized. The objectives could be improved upon, the online hotel management system developed will offer greater opportunity in Hotel management. All processing of hotel information with regards to reservation, management of hotel activities can be carried out online.

REFERENCES

S. Koolmanojwong, “Analysis and Design of B to C E-Marketplace for Tourism with UML” M.S. Thesis, Faculty of Science and Technology, Assumption University, Bangkok, Thailand 2000.
M. J. O’Fallon and D. G. Rutherford. (2011). Hotel Management and Operations | CA College of Ayurveda. Available:http://www.ayurvedacollege.com/amazon_store/item / 0470177144
S. Koolmanojwong and P. Santiprabhob, “Intelligent Electronic Marketplace for Tourism.”
E. W. T. Ngai and F. K. T. Wat, “Design and development of a fuzzy expert system for hotel selection, “Omega, vol. 31, pp. 275-286, 2003.
G. Jingzhi, et al., “Alibaba International: Building a Global Electronic Marketplace,” in e-Business Engineering, 2006. ICEBE ’06. IEEE International Conference on, 2006, pp. 545-548.
W. S. Gray and S. C. Liguori, Hotel and Motel Management and Operations, Fourth Edition ed.: Prentice Hall, 2002.
Ogirima Sanni Omuya “Computerized Hotel Management” Unpublished Higher National Diploma (HND) dissertation, Department of Computer Science, Kwara State Polytechnic, Ilorin, Nigeria.
Oparanma, O., Hamilton, D.I. & Seth J.A. (2009). “Strategies for Managing
Hospitality in a Turbulent Environment: Nigerian Experience”.

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