Challenges Facing Small Scale Hotel in Lagos
CHAPTER ONE
OBJECTIVE OF THE STUDY
The objective of this study is to assess the challenges of small scale hotels in Lagos. The study will achieve the following objectives;
- identify the challenges facing small scale hotels in Lagos
- examine the factors responsible for slow growth of small scale hotels in the study area
- examine the factors that can enhance the growth of small scale hotels in Lagos
- To suggest possible solutions to the development of small scale hotel in Lagos.
CHAPTER TWO
REVIEW OF RELATED LITERATURE
CONCEPT OF SMALL SCALE BUSINESS
There has been a big controversy over the precise meaning of “small scale business” among scholars, governments, institutions, students and economic analysts for a long time now. Up till now, no compromise seems to be around the corner. Different people and institutions therefore have employed different criteria such as total asset size, relative size of a firm in an industry, number of employees, sales volume, ownership structure or a combination of the above features to define it. Thus Stanley (1958:1) noted that this confusion in the term has impeded clear thinking about the role of small scale business in industrial development. Perhaps, this confusion is a result of some of these definitions being governed by the interests of perceiver, the purpose for the definition and the stage of economic development of the particular environment within which the definition was made. The classical economists according to Adenewo (1988:11) define the term as any organization of production whose main objective is to produce goods, and services in order to meet and satisfy human wants in not large or medium scale, on a continuous basis for the primary aim of earning profit as reward for the risk of undertaking the venture. Unfortunately, this definition did not give an objective parameter for determining what is large or medium as could have been achieved with quantitative parameters (Enudu, 2004:217). According to organization for economic cooperation and development (OECD), (1971:41), Japan classify as small and medium scale, any enterprise which has either capital not exceeding (Y 50m) fifty million yen, or has not more than (300) three hundred employees in the manufacturing sector and either capital not exceeding (Y10m) ten million yen or employees not exceeding fifty in the commerce and service sector. In other words, there is no generalized definition of the term in Japan as the manufacturing sector operates on a definition different from what the commerce and service sector operate on.
CHAPTER THREE
RESEARCH METHODOLOGY
Research design
The researcher used descriptive research survey design in building up this project work the choice of this research design was considered appropriate because of its advantages of identifying attributes of a large population from a group of individuals. The design was suitable for the study as the study sought challenges facing small scale hotel in Lagos.
CHAPTER FOUR
PRESENTATION ANALYSIS INTERPRETATION OF DATA
Introduction
Efforts will be made at this stage to present, analyze and interpret the data collected during the field survey. This presentation will be based on the responses from the completed questionnaires. The result of this exercise will be summarized in tabular forms for easy references and analysis. It will also show answers to questions relating to the research questions for this research study. The researcher employed simple percentage in the analysis.
CHAPTER FIVE
SUMMARY, CONCLUSION AND RECOMMENDATION
Introduction
It is important to ascertain that the objective of this study was on challenges facing small scale hotel in Lagos. In the preceding chapter, the relevant data collected for this study were presented, critically analyzed and appropriate interpretation given. In this chapter, certain recommendations made which in the opinion of the researcher will be of benefits in addressing the challenges of small scale hotel in Lagos
Summary
This study was on challenges facing small scale hotel in Lagos. Four objectives were raised which included: identify the challenges facing small scale hotels in Lagos, examine the factors responsible for slow growth of small scale hotels in the study area, examine the factors that can enhance the growth of small scale hotels in Lagos, to suggest possible solutions to the development of small scale hotel in Lagos. In line with these objectives, two research hypotheses were formulated and two null hypotheses were posited. The total population for the study is 200 staff of selected hotel in Lagos. The researcher used questionnaires as the instrument for the data collection. Descriptive Survey research design was adopted for this study. A total of 133 respondents made up supervisors, guest relation officers, food and beverage supervisors and chefs were used for the study. The data collected were presented in tables and analyzed using simple percentages and frequencies
Conclusion
The lack of the hotel manager’s involvement at the feasibility- and market analysis stages, is probably understandable, as the project is still undecided being part of the research stage. There should, however, be an experienced hotel operator involved who forms part of the consulting team. In the literature reviewed the researcher considered feasibility studies, and their effectiveness and accuracy would greatly depend on who is conducting them. An experienced hotelier will be able to appropriately link the type of hotel, its products and service offerings, to the prospective location and available current, as well as future, accommodation market, which should enable the projection of future revenues to be more accurate. Also, the fact that no hotel executive manager/manager who was interviewed was part of this stage of the planning, before the investment decision is made, contributed to the information and research on success factors and challenges during the feasibility- and market analysis stages.
Recommendation
- Government should support all the small scale business financial in other to boost the Economy
- Hotel should employ those that are capable of handling hospitality work perfect in other to attract customers
References
- Baker, S., Huyton, J. & Bradley, P. (2000). Principles of Hotel Front Office Operations. 2 nd ed. London: Continuum.
- Barrett, G.V. & Blair, J.P. (1982), How to conduct and analyse real estate market and feasibility studies. 1 st ed. New York: Van Nostrand.
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- Berger, F. & Ghei, A. (1995). Employment tests: a faced of hospitality hiring. Cornell Hotel and Restaurant Administration Quarterly, 36(6):28–35.
- Black, J. (1990). The Role and Development of a Manufacturing Strategy. BPICS Control, August/September, 29-31.
